Career Advice

About the Aged Care Quality and Safety Commission

The Aged Care Quality and Safety Commission (the Commission) was formed on 1 January 2019. We work to improve the lives of older people by maintaining the integrity of the aged care system.

As the single independent regulator of Australian Government aged care services, we offer a variety of interesting and challenging jobs across most capital cities.

It is an exciting time to join the Aged Care Quality and Safety Commission, with major reforms underway to improve aged care in Australia. You will be contributing to our role as the national regulator to safeguard and protect older Australians receiving aged care services. 

Meet some of our people and learn more about the Commission and our Regulatory Strategy on our website www.agedcarequality.gov.au 

About the Role

This role will work across the Commission to support the deliverables under the Innovate Reconciliation Action Plan and other First Nations activities undertaken within the Group to build our capability in engaging and communicating with First Nations providers, workers, older people and communities. You will be expected to liaise closely with the Indigenous Staff Network and oversee feedback and consultation processes. This role seeks to address future needs and requirements within the team and enhance leadership capabilities. 

About You

You are a passionate, results-driven, with a strong understanding of Aboriginal and/or Torres Strait Islander cultures and histories.

Position Duties

Reporting to the Assistant Director, First Nations Engagement and Reconciliation your responsibilities will include, but are not limited to: 

• Providing project support and coordination to assist with the delivery of specific Reconciliation Action Plan (IRAP) and other Aboriginal and Torres Strait Islander priorities within the Commission to achieve quality outcomes. 
• Stakeholder engagement: Building and sustaining positive engagement of both internal and external stakeholders (including the Indigenous Staff Network) and incorporating actions as part of various projects, action plans or tasks. 
• Assisting with the coordination and organisation of cultural events and reconciliation activities, which include days of significance across the Commission and ISN planning days.  
• Supporting the operations of the Innovate RAP Working Group including the preparation of documents and associated products. This includes coordinating and scheduling meetings, drafting and finalising agendas and minutes as well as actively monitoring and updating action item registers.  
• Supporting the identification of innovation and best practice for Aboriginal and/or Torres Strait Islander people to build internal capability. 
• Raising awareness about the Commission’s reconciliation activities and other Aboriginal and Torres Strait Islander related topics.
• Supporting the delivery of activities that enhance and optimise the Commission’s operational field staff engagement with Aboriginal and/or Torres Strait Islander people receiving aged care services, and their representatives. 
• Other duties required by the External Communications and Engagement section within the field of the APS6 classification against our deliverables. 

Position Eligibility Requirements (Selection Criteria):

You will demonstrate experience and capability including: 

• Relevant experience in supporting and monitoring the implementation of reconciliation action plans along with a high-level community consultation and engagement skills.
• A knowledge and understanding of Aboriginal and/or Torres Strait Islander culture, health and wellbeing.
• Excellent interpersonal, oral and written communication skills as well as the ability to communicate sensitively and effectively with Aboriginal and/or Torres Strait Islander people and stakeholders.
• Project management capability and/or strong planning skills including maintaining data, consultation registers. 
• Excellent time management and organisational skills with the ability to handle multiple tasks simultaneously and manage competing priorities. 
• Respond positively to change, take responsibility for managing work projects and supporting teams. 
• Apply judgement, intelligence and common sense to identify and respond appropriately to risk within the Commission’s risk management framework and escalate issues accordingly. 
• Be an effective representative of the organisation, acting professionally (including adhering to APS Values & Code of Conduct) and operating within the boundaries of organisational processes and legal and public policy directions. 

Desirable Requirements:

• Mentoring and ability to share cultural knowledge and experience having worked and/or lived in Aboriginal and/or Torres Strait Islander communities. 
• Experience in managing and developing teams 

Position Notes:

• Salary offered will be between $92,970 - $104,883 per annum depending on skills and experience. In addition, 15.4% superannuation will be paid.
• Only candidates who hold Australian citizenship can apply. Appointment is conditional on successfully completing a national police check. For more information, please visit www.apsc.gov.au/citizenship-aps
• Successful candidates must be willing to undertake a pre-employment screening.
• This recruitment process is being used to fill an ongoing vacancy but may be used to fill either ongoing or non-ongoing positions
• Merit Pool established through this selection process may be used to fill this or future ongoing or non-ongoing vacancies.
• Non-ongoing opportunities will be offered for varying periods with a possibility of extension to a maximum of 24 months. 

In your application, please provide a statement of claims against the position eligibility requirements (selection criteria) in no more than 600-words, including what strengths you would bring to the role, and a copy of your CV.

Please complete the application and submit by 11:59pm Monday, 9 December 2024.

Please contact our recruitment team on (02) 9633 3262 or recruitment@agedcarequality.gov.au for assistance with accessing our website or with lodging your application.

Specific questions about the roles can be directed to Andrea Cornale by emailing andrea.cornale@agedcarequality.gov.au with the position title in the subject line.

Diversity and Inclusion

The Aged Care Quality and Safety Commission (the Commission) is committed to building and fostering a culturally appreciative workforce and workplace which is inclusive, respectful, accessible and responsive. 

The Commission recognises the richness of Aboriginal and Torres Strait Islander cultures and is committed to the implementation of our Reconciliation Action Plan. The Commission values the unique knowledge and experience of Aboriginal and Torres Strait Islander employees which strengthens and supports our focus on protecting and enhancing the safety, health, wellbeing and quality of life of aged care consumers. 

Further information: 

For further information about the Quality Commission, office locations and other related resources, please visit https://www.agedcarequality.gov.au

For more information on the Australian Public Service, please visit http://www.apsc.gov.au/publications-and-media/current-publications/cracking-the-code/factsheet-4 and http://www.apsc.gov.au/publications-and-media/current-publications/cracking-the-code.